When the system refuses

Cannot amend: minimum stay, maximum stay, closed, stop sell

The dates you asked for hit a restriction on the rate plan. A manager may override.

The new dates run into a rule on the rate plan:

Minimum stay — the plan is not sold for a stay that short on those dates.
Maximum stay — nor that long.
Closed or stop sell — the plan is not sold on those dates at all, usually because the hotel is full or a channel has been shut off.

What to do:

Override, if the hotel wants the business and your role allows. The screen offers it; the override is recorded against your name and shows on the rate-override report.
Choose a different rate plan that is sold for those dates.
Change the dates to fit.

If the restriction is simply wrong — a stop sell nobody lifted after the group cancelled — fix it on the rate plan rather than overriding it every time.

More in When the system refuses

It refused. Start here.How to read a refusal, and the three kinds this system gives. That room is already occupied for those datesSomebody else is in it for at least one night of the range. There is no override. The room is vacant-dirtyHousekeeping has not released it. A manager may override, and housekeeping is told. The folio carries an outstanding balanceCheck-out refused because money is owed. Three legitimate answers, all recorded. Cannot move, and the administrator overrideRoom moves refuse for four reasons. Two can be overridden and two cannot. The rate comes from somewhere you cannot type overA contract or a channel set this price. That is the system protecting an agreement. A reason is requiredCancellations, voids, comps, overrides and moves all need one, and it comes from a list. Day end will not close the dayEither the day has not happened yet, or a shift is still open. That module is not part of this subscriptionThe hotel group does not hold that module. Only Asar can switch one on. That link is not liveOne sentence for three cases: unknown, already used, and lapsed. Wrong hotel ID, username or passwordOne sentence for all three, and the one people actually get wrong is the hotel ID. The Aadhaar or PAN is not validA format check at the desk, not a lookup against any government service. It needs a company or an agent firstA booking billed to somebody else needs that somebody on file. The dish, category or outlet will not saveEvery one of these is a field the form needs and does not have.