Setting a hotel up

Rates run out — the check that is not about configuration

A hotel that was ready in August stops being sellable in February. Load rates further ahead.

Every other readiness check asks "was this configured", and configuration does not rot. Rates do.

When a hotel is created, rates are loaded for a horizon — some months ahead, not forever. Then the horizon arrives. A hotel that was perfectly ready in August silently stops being sellable in February, and the first anybody knows is a booking that will not price, taken on the telephone, in front of a guest.

So the Onboarding board asks how far ahead each hotel's rate sheet reaches, and warns before it becomes an outage rather than after.

The warning appears well before the end, which is the only useful time to see it.
Extending is an administrator's job: load the next period's rates on the rate plans.
"4,000 rates exist" is the wrong reassurance when all 4,000 are in the past. Read the date the board shows, not the count.

More in Setting a hotel up

Opening a hotel: the whole thing in orderSix phases from the GST certificate to the first night audit, and what each one needs. Getting the hotel group signed upWhat Asar does, what the hotel does, and why nobody here chooses your password. After the wizard: making the hotel actually readyThe wizard makes a hotel that exists. This is what makes it one that can trade. Setting the restaurant up, in the order it has to be doneGST groups and stations before dishes, dishes before tables. Backwards means rebuilding the menu. The first real dayOne booking end to end before you rely on it, then the three daily habits. The month after openingFour things to read on a schedule, and the one that changes on its own. Adding a hotel: the five stepsOne wizard, five steps, and the hotel exists. Everything after it is adjustable. Room types and real room numbersThe type sets the price. The numbers are the rooms a guest is actually given. Rates, plans and the cancellation policyA rate per type and date, and the rules that go with selling it. Going live: the readiness checksEleven or so checks per hotel, and what each one means it cannot do yet. The onboarding boardEvery hotel in the group at once, and what each is still missing. Lists and reasonsEighteen short lists your staff pick from, and why free text was worse.