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Setting a hotel up

Adding a hotel: the five steps

One wizard, five steps, and the hotel exists. Everything after it is adjustable.

Add a hotel in the Menu. Five steps, and the hotel is created in one movement at the end — nothing is half-made if you stop in the middle.

  1. The hotel — name, code, city, state and the GSTIN. The state matters more than it looks: it decides the place of supply and therefore whether tax is CGST plus SGST or IGST.
  2. What the hotel offers — amenities, and the basics guests ask about.
  3. Room types and rooms — the types, and the real room numbers under each. See Room types and real room numbers.
  4. Rates and policy — a rate per type and the cancellation policy. See Rates, plans and policy.
  5. Go live — review, and create.

After creating it, open Onboarding and read the readiness checks for the new hotel. The wizard makes a hotel that exists; readiness tells you whether it can actually trade.

More in Setting a hotel up

Opening a hotel: the whole thing in orderSix phases from the GST certificate to the first night audit, and what each one needs. Getting the hotel group signed upWhat Asar does, what the hotel does, and why nobody here chooses your password. After the wizard: making the hotel actually readyThe wizard makes a hotel that exists. This is what makes it one that can trade. Setting the restaurant up, in the order it has to be doneGST groups and stations before dishes, dishes before tables. Backwards means rebuilding the menu. The first real dayOne booking end to end before you rely on it, then the three daily habits. The month after openingFour things to read on a schedule, and the one that changes on its own. Room types and real room numbersThe type sets the price. The numbers are the rooms a guest is actually given. Rates, plans and the cancellation policyA rate per type and date, and the rules that go with selling it. Rates run out — the check that is not about configurationA hotel that was ready in August stops being sellable in February. Load rates further ahead. Going live: the readiness checksEleven or so checks per hotel, and what each one means it cannot do yet. The onboarding boardEvery hotel in the group at once, and what each is still missing. Lists and reasonsEighteen short lists your staff pick from, and why free text was worse.