Opening and closing a cashier shift

No shift, no billing. Open one at the start, declare the cash at the end.

Nothing can be billed at an outlet without an open cashier shift. That is not friction for its own sake — it is what makes a day's cash the responsibility of a named person.

Do this

1. Open shift — count the float into the drawer and enter it. With a shift open, this becomes the Z report: bills, sales by tender, and what the drawer should hold.
2. Cash in / cash out — a float top-up, a supplier paid from the till. A reason is required.
3. Counted — what is physically in the drawer at the end.
4. Close shift. The variance is recorded either way.
5. End day — closes the outlet's business date. Greyed while an order is open or a shift is still running; the line beneath says which.

• Open shift at the start, with the opening float.
• Orders, KOTs and settlements all belong to the shift that was open when they happened.
• Close shift at the end. It asks for the cash declared — what is actually in the drawer — and compares it with what the system says should be there. The difference is recorded, not hidden. A short drawer that nobody records is a short drawer nobody can explain.
• The cashier report is one shift's takings by method, which is what a handover is checked against.

If the screen says there is no shift open, that is why the buttons are dead. Open one.