Charging a meal to a room
The in-house route: the bill lands on the guest folio instead of the drawer.
An in-house guest can sign for a meal. On the settle screen, choose the in-house route rather than a payment method, find the room, and the bill posts to that guest's folio.
- Only occupied rooms are offered, and the guest's name is shown — check it against the person signing. This is the single easiest way to charge the wrong room.
- The charge lands on the folio with the outlet, the bill number and the covers, so it can be explained at check-out.
- It is revenue for the restaurant and a receivable for the hotel on the same movement. The room-postings report reconciles the two, and it is the report to run when the restaurant and the front office disagree about a day.
- This route needs both modules. A standalone restaurant with no hotel has no rooms to charge to and is not offered it.