Adding somebody to the team
Create login, give them a role, and choose which hotels they can see.
Team & access → Create login.
- Email — theirs, and unique across the whole platform. Two people cannot share one login, and the same address cannot exist twice even across hotel groups.
- Name — as it should appear on everything they do.
- Role — see The roles.
- Hotels — which properties they may work in. See Which hotels a person sees.
They sign in with your hotel ID, their email and the password you set, and they should change it. There is no invitation email inside a hotel group — the product has no mail sender — so an administrator sets the first password and tells them.
When somebody leaves, remove their access. Do not reuse or rename the login: their name stays attached to every booking, posting and void they made, which is the point of having logins at all.