The front desk

Posting a charge

Post a charge on the folio, choose what it is for, and it lands with your name on it.

Post a charge on the folio. You choose the charge head — laundry, minibar, telephone, a paid-out, damage, whatever your hotel keeps — the amount and a note.

The charge head decides the tax, so pick the right one rather than the nearest one. Room slabs and food slabs are not the same and the GST reports are built off this.
Amounts are in whole rupees. The system deliberately does not carry paise on a guest folio.
Some heads need a reason from your lists — non-chargeable, complimentary and paid-out all do, because "why was ₹9,000 non-chargeable last month" should have an answer.
The posting carries your login and the time, permanently.

A charge posted to the wrong folio is voided, not deleted — see Voiding and writing off. Move it by voiding it here and posting it there.

More in The front desk

Checking a guest inRoom, identity, and the folio opens. What stops a check-in and what to do about it. Aadhaar, PAN, passport and Form CWhat identity the law wants, what the system checks, and where Form C is filed. The folioOne guest, one stay, every charge and payment on it — and what its balance means. Taking a paymentTake a payment on the folio: method, amount, reference. It is the reference that saves you later. Splitting a payment across methodsOne settlement, several methods, checked against the folio as one movement. Advances and depositsMoney taken before the charges exist, held against the stay and applied when they do. Voiding a posting, writing off a balanceNothing is deleted. A mistake is reversed with a reason, and both lines stay visible. Checking out, and the tax invoiceSettle the folio, print the invoice, and the room goes dirty for housekeeping. Splitting a stay across several invoicesRoom, food and spa on one bill or three — the guest decides, and you tick the lines. Proforma invoice — a bill before the stayWhat a company needs to raise a purchase order. Not a tax invoice, and it says so. Billing a company: the city ledgerA folio routed to a company instead of collected, and the ageing that follows it. Money owed and open balancesThe list that stops a hotel losing money quietly, and the red dot that counts it.