Guests, companies and enquiries

Companies and agents

Every corporate account and agency already billed, and the prospects that are not yet.

Companies & agents lists every company and every travel agent the hotel has billed — the same records the booking screen's *Bill to* uses — plus prospects: a company somebody is talking to that has no credit, no GSTIN and no place on the booking screen yet.

Companies and agents: search, kind, and the list with nights, revenue and what is owed.
Companies and agents: search, kind, and the list with nights, revenue and what is owed.

Do this

  1. Search — company, city, GSTIN, tag.
  2. Kind — corporate, travel agent, tour operator.
  3. New company — a prospect. It stays a prospect until somebody with the right to open a billing party converts it; that is the same decision, and the same rule, as opening a company at the desk. An OTA is never opened here.
  4. The list: bookings, nights, revenue, what is owed, and how they are billed.

A company without a GSTIN

Two kinds of company have no GSTIN, and both are added all the same — from this screen, from the booking form, from the CRS and from the guest's card at the desk. A company registered abroad: choose the country; the GSTIN and state fields go away and a tax id abroad (SIRET, EU VAT, ABN, EIN — whatever it has at home) takes their place. A company in India that is not registered under GST — an NGO, a trust, a society, a government office, a business under the threshold: leave the GSTIN blank; its PAN can be kept on the company. Either prints on the bill under the company's name, with the country or with *Unregistered*.

The tax does not change. Accommodation is supplied where the hotel stands, so the room carries GST at the hotel's slab whoever pays; the bill is simply a tax invoice to an unregistered recipient. Nothing here zero-rates a stay.

The billing account — what the invoice prints

Each company has a Billing account — what the invoice prints card: the legal name, GSTIN and address that go on a tax invoice. Correct the billing account fixes a wrong GSTIN or name where the invoice reads it. If bills have already been issued it asks first: *… will reprint with the corrected details … Correct it anyway?*

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