When the night audit will not run

It lists what is in the way. Each item is something that would make the day's figures wrong.

The audit refuses rather than closing a day it cannot report honestly. What it usually names:

• Departures not checked out. A guest who has left but is still shown in house would be charged for another night, and occupancy would be wrong.
• Unsettled folios on departing guests — money that would move into the next day and be lost from today's takings.
• Open POS orders or shifts — a bill not settled and a cashier who has not closed. Settle the order, close the shift.
• A day that has not happened yet. The audit will not close a future date.

Clear each one and run it again. If something genuinely cannot be cleared tonight — a guest disputing a bill — leave the folio open and settle it tomorrow; the audit only needs the departure dealt with, not the argument.