Selling online
The channel manager, mapping your rooms to it, and bookings arriving from the OTAs
What the channel manager doesAxisRooms carries the OTAs. We send it rates and availability; it sends us bookings.
Mapping room types and rate plansNothing is sent for anything unmapped. Map the hotel, then each room type and rate plan.
When an OTA booking arrivesIt lands on the chart by itself, at the OTA price. What cannot be applied waits on a list with the reason.